Privacy Policy — IPTV Smarters Pro

Last updated: January 2026

smarters-pro.ca ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our IPTV Smarters Pro service. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec's Law 25.

Your consent. By using smarters-pro.ca and purchasing an IPTV Smarters Pro plan, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect only the information necessary to provide the IPTV Smarters Pro service:

  • Contact details: name, email address, and WhatsApp number when you order or contact support.
  • Order information: the plan you purchased and payment confirmation (we do not store full card numbers).
  • Technical data: device type and basic usage data needed to deliver and troubleshoot the service.

2. How We Use Your Information

  • To activate and deliver your IPTV Smarters Pro subscription.
  • To provide customer support and respond to your requests.
  • To send service-related messages (activation, renewal, support).
  • To improve our service and prevent fraud or abuse.

3. Payment Processing

Payments are handled by trusted third-party processors (such as PayPal and card networks). We do not store your full payment card details on our servers. These processors maintain their own privacy and security standards.

4. Sharing of Information

We do not sell or rent your personal information. We share data only with service providers strictly necessary to operate IPTV Smarters Pro (e.g. payment processors, hosting), or when required by Canadian law.

5. Data Retention

We keep your personal information only as long as needed to provide the service and meet legal obligations. You may request deletion of your data at any time, subject to legal record-keeping requirements.

6. Your Rights (PIPEDA & Law 25)

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Withdraw consent and request deletion, subject to legal limits.
  • File a complaint with the Office of the Privacy Commissioner of Canada, or the Commission d'accès à l'information du Québec where Law 25 applies.

7. Cookies

Our website may use essential cookies to ensure the site functions properly and basic analytics to understand traffic. You can control cookies through your browser settings.

8. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.

10. Contact

For privacy questions or to exercise your rights, contact us at contact@smarters-pro.ca or on WhatsApp at +44 7450 631011.

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